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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Seamless process and great communication.
My first phone call to PennyMac was at the beginning of October and we did not close until mid-December. Keep in mind that my husband and I provided all necessary documentation within 24 hours of the initial request. At the time of my phone call, we were under contract for new doors and windows and we were waiting for their availability for installation. We needed a release from the window company, but the title company sent the wrong form to them. When Pella reached out to them to let them know that they did not receive th... read more
I hate surveys.
Great interactions starting with Taylor, and then Kami brought us through the rest of the closing process. A great team!
i think i have 5 loans with you guys at the moment. that says it all
Easy to work with. 5 stars.
Communication was poor. Pennymac internal inter-departmental communication slowed many stages of the loan process. I never was able to contact my assigned Macteam Loan Officer directly. My Social Security # was never registered within the Pennymac phone system so it was a different loan representative every time I called. I had to initial most informational contacts.
Very friendly .. easy process
great experience and friendly staff!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,312 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.