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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The documents needed for the settlement company from my ex wife were delayed because they were trying to reach her and I didn’t know about it. If I would have been contacted I would have told her that she needed to answer their call. As a consequence of this my loan was put in disposition.
Reymond made the process great...the overall experience would have been better if I had started with him. He clearly listened and spoke to my issues, alayed my fears and helped me to continue the process to the end.
Miquel was super. Wonderful easy experience. Excellent customer service.
Staff were pleasant and knowledgeable
Transparency and fast closing time frame
Inconsistent communication. When people called to check, they couldn’t really answer my questions. I finally just gave up and signed to get it over with. I don’t want to give her too low of a rating because I’m not sure if it was her or just poor systems.
Thank you everything especially to Chantel!
Everything was nice and smooth
I'll give a five star because everyone was very friendly and professional.
PENNYMAC has a 4.4 star rating with 49,312 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.