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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All went very well. The title company mixed up the dates for sign8mg but it was corrected and we were able to close in 2021
Great communication. Although, I would have busy work days, I would have voice messages with detail on returning calls.
nothing it was ok
Everything went very well considering that it was done during the holiday season, My rep was very professional
Rod was very helpful and made sure my second time around was skin care of since my first process didn’t work out or no one contacted me
Ashton Northcutt was the only saving grace in this whole process. She was a perfect example of professionalism.
The refinance process was simple and easy.
Thanks! The only complaint I have is: I received checks that I had to send for payoffs...I the world we live in today, this would have been a lot faster and secure for MAC to send electronically. Also, the payoff amounts we from the original documents I sent. No one from MAC called to verify new payoffs so I'm hoping to get any overpayment send back to me? Needs to be a better customer service on this!!!! Kyrus Frames
Everything was as expected. However my cash out value changed based on my appraisal and I had to call to understand how much my mortgage would be and how much I could take out. We also received the same emails a few times even after we completed the task. No complaints at all, just want to bring it your attention for improvement. We were happy overall, just those small things that we noticed. People were very friendly and answered all questions promptly. Thank you very much for everything!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,005 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.