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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great communication
Great overall experience. We had a couple mix up some of my faults and others caused be wet sign signatures vs E-sign. I was very happy with the service communication was above what I expected. Great job PennyMac Team!!!
Quick and easy
Just very fast and easy
This was a streamline loan, because the first refi we tried through you was horrific
Very nice lady and would use her every time if I had the choice. Thank you jenn.
Calls and emails not returned. Closing disclosures inaccurate. Appraisal problems dismissed by PennyMac with arbitrary answers when the whole reason we entered this process with you as our existing lender was based on home value information YOU provided us from your website. Appraiser ignored a comp 700 ft from my front door. If we refi or purchase another home I will definitely not use PennyMac.
I've never received poor service from PennyMac until now. Describing my experience would be a very lengthy review,I've already wasted too much time with this refinance.
Made closing longer than expected,but our experience went well,everyone was helpful with all questions,would have liked to talk to the same person throughout the loan process,seemed like we talked with six people, U kind of lose the personal relationship with our person.
PENNYMAC has a 4.4 star rating with 48,219 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.