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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
A pleasant transaction with communication from the entire team and ability to access my account
my communication with the staff was handled very professional and the response of the staff was on point when I need them. Thank you for your help.
Working with professionals .
Better Communication. I called multiple times to verify why my loan has not funded. Each time I was told ai would get a call back with a status and I never did
Promptness and customer care
The process was simple and easy
Good experience with PennyMac.
Very professional service
The beginning of the process was very organized and I felt like I was kept informed of things going on. I received phone calls to tell me everything was ok and that nothing else was needed from me. However, though I received two phone calls stating that everything was fine and nothing else was needed from me, there was an issue with the appraiser being able to contact me that was not communicated to me for several weeks. Then I received multiple calls to my cell phone which is my primary contact number but then on other oc... read more
PENNYMAC has a 4.5 star rating with 48,562 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.