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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
In the past Penny Mac has taken great care of me hence why I transferred two of my home loans over to Pennymac. Prior to closing I called multiple times and emailed that one of my creditors was actually paid off back in 2019 & needed to be deleted in the closing documents. Now I have $22,000 that I am fighting to get refunded to me, because I have not been able reach a Radian Settlement customer service support for 2 weeks.
Thank you Penny Mac for making my refinancing so easy and successful.
Very happy with the service I was provided
Ivan explained everything to me about the process. He was very pleasant and connects well with customers
Easy to communicate. Fast and easy closing, under 60days, a little more cash back than I requested which was nice.., Thank you team. Great job 👍
everyone was pleasant, understanding and very helpful .
Fast and easy
Overall the process went smoothly. The person who went through the closing 1st time around lost my documents. I found that to be very unprofessional. Erica was able to get a partial credit for the signing. But it changed my closing date and I was charged interest for that. So the credit didn't benefit me as a consumer. Then the inconvenience of having to schedule another time to sign the closing documents again. I'd recommend not using that law firm again. Especially because I am not the only person this happened to.
It was smooth and professional.
PENNYMAC has a 4.5 star rating with 48,562 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.