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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Hello, Calli was great! Our loan officer Ashley was also great! Unfortunately the issues were with the team who was preparing the loan documents after the details were forwarded by our loan officer Ashley. They were delivered incorrectly to the notary, and time was wasted at the first scheduled signing for us and the notary. Additionally, the second and third set of documents was also incorrect. It took far to many phone calls and interactions to get them correct in order to be able to proceed to a final closing. ... read more
The issues for the documents and information were not Jessica’s fault, it was a issue with Everardo Zaragoza who did not communicate our subordination of our HELOC with the title company or PennyMac through the entire process. We were clear when we requested to keep our HELOC after paying it off. No issue with Jessica, she was awesome!
It was my best Refinance experience
5 stars for the service and the people at pennymac
The refinance application was done over the phone and didn’t take too long. The rest of the process was seamless and we closed in about 4 weeks. We got a lower rate, didn’t have to pay any closing fees at closing and got some money back. It was a win-win when we only had the original mortgage for 8 months.
On time. Easy process.
Pennymac haz always been amazing to me. The process was accurate, fast and clearly understood.
VA refi was super easy and super quick.
Polite, knowledgeable, professional communications and actions!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,565 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.