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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Better and more consistent communication, not acting without our permission on decisions, far better timeliness, and more accurate paperwork would have contributed to a better experience. Tabitha and Icenia were very helpful at getting things back on track multiple times, but some of the other people and partners involved made things extremely difficult.
I appreciated the special attention needed to my closing due to COVID-19. Thank you and job well done!
Return calls.
Time line was longer than the 60 days I was told. All Documents requested were presented at the start of the loan and no others were requested. Process seemed very long compared to friends who started the same process at the same time.
I didn't expect much during these trying times but with as many loans being processed, it didn't take as long as I thought it would. I was kept on top of changes with the loans, I had 3 of them at the same time.
Process toke over 5 months.
I had a very good experience.
Took too long and requested updated documents several times i,e, bank statements and pay stubs
Quick, easy process
PENNYMAC has a 4.4 star rating with 47,986 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.