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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Process was smooth and fast. Loved it. So many people that are there to help and answer my questions. Thank you.
Tell me what documents are needed at the beginning, not at the end, near closing. Also, have alternate solutions when a document is not available.
5 star everything was great no hassle or problem
Very smooth transactions. Communications were clear and concise. A pleasure to work with.
The refinance process was super easy. I love working with Penny Mac they always answer the phone fast and everyone is very knowledgeable. We’ve had multiple houses with them and never had a bad experience.
Tiff contacted me when she needed to and left me alone when she didn’t. She didn’t try to sell me anything else so I’m happy with how she did.
Frank Johnson made a fairly long process much more pleasant. I highly recommend him!!
First of all I don’t ever remember speaking to Nayely. Marco Alverez was the most wonderful person ever he answered all of my questions and never left me without an answer. I never heard from Nayely at all. as I can recall. Marco Alvarez Deserves a raise and a recommendation. He is so knowledgeable and smart and caring. As for Nayely, I hardly even knew she existed. If she was ever helpful I would’ve told you.
Better communication. Less attitude.
PENNYMAC has a 4.5 star rating with 48,565 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.