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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,981 reviews
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STEPHANIE W.'s profile image
STEPHANIE W. 
4 years ago

The people I worked with were amazing! 

Blaine C.'s profile image
Blaine C. 
4 years ago

Communication was overall poor. My emails went unanswered for up to 5 days, multiple requests for the same documents, and requests for documents that had no explanations. Hope I get better communication from penny mac in the future. 

Duane S.'s profile image
Duane S. 
4 years ago

Very informative and professional. 

Sebastian F.'s profile image
Sebastian F. 
4 years ago

The process was easy, clear and fast! Thank you!!! 

DEVIN B.'s profile image
DEVIN B. 
4 years ago

Overall the experience was easy and we got everything we were looking for in a refinance. 

DANIEL W.'s profile image
DANIEL W. 
4 years ago

Very happy with service, thanks Kelsey 

MATTHEW C.'s profile image
MATTHEW C. 
4 years ago

Laurie and max are great 

JOHN C.'s profile image
JOHN C. 
4 years ago

great 

Kelly T.'s profile image
Kelly T. 
4 years ago

The process started out okay. Then, I received a document with a different loan number. I was worried about a breach in security. I understand we are in a pandemic and I was trying to be patient and kind. The first closing did not happened on time because the notary did not show. It was communicated to me that everything would be fine. I could reschedule, have the same closing costs, and everything would be good to go. A new appointment was scheduled with the notary however, the wrong ti 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,981 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.