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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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Richard R.'s profile image
Richard R. 
on Birdeye

3 years ago

Great Job Penny Mac. I am super pleased with the entire process. 

TYLER H.'s profile image
TYLER H. 
on Birdeye

3 years ago

Thank you! 

Arturo Sanchez C.'s profile image
Arturo Sanchez C. 
on Birdeye

3 years ago

Service was great and very professional loan officer Everything worked out fine 

LUV C.'s profile image
LUV C. 
on Birdeye

3 years ago

Everyone that assisted with our new loan did a great job we were very happy. 

VERONICA A.'s profile image
VERONICA A. 
on Birdeye

3 years ago

It was a great smooth transition 

DANIEL G.'s profile image
DANIEL G. 
on Birdeye

3 years ago

I literally had to call day after day for an update. And my closing cost changed to what I was informed it was suppose to be. 

SHAWN K.'s profile image
SHAWN K. 
on Birdeye

3 years ago

My loan closed over a week ago, 2 weeks later than originally quoted, and i still have two emails that have yet to be answered. There were several issues with this process and your company. The process started off great but went down hill quickly. I wish i would have shopped around more than i did 

Ramiro J.'s profile image
Ramiro J. 
on Birdeye

3 years ago

Beginning with my initial conversation with Maria Espana all the way through the process with Charisse Reed my experience was extremely positive. The accuracy, efficiency, and timeliness of the process exceeded my expectations. Charisse was very responsive to all my inquiries and clearly wanted to ensure I had a good experience. Both she and Maria represented PennyMac well. I would recommend PennyMac in a heartbeat based on this experience. Thank you Maria and Charisse! 

Shawn M.'s profile image
Shawn M. 
on Birdeye

3 years ago

due to covid-19 the process to a very long time, and they asked for documents several times. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.