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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great Job Penny Mac. I am super pleased with the entire process.
Thank you!
Service was great and very professional loan officer Everything worked out fine
Everyone that assisted with our new loan did a great job we were very happy.
It was a great smooth transition
I literally had to call day after day for an update. And my closing cost changed to what I was informed it was suppose to be.
My loan closed over a week ago, 2 weeks later than originally quoted, and i still have two emails that have yet to be answered. There were several issues with this process and your company. The process started off great but went down hill quickly. I wish i would have shopped around more than i did
Beginning with my initial conversation with Maria Espana all the way through the process with Charisse Reed my experience was extremely positive. The accuracy, efficiency, and timeliness of the process exceeded my expectations. Charisse was very responsive to all my inquiries and clearly wanted to ensure I had a good experience. Both she and Maria represented PennyMac well. I would recommend PennyMac in a heartbeat based on this experience. Thank you Maria and Charisse!
due to covid-19 the process to a very long time, and they asked for documents several times.
PENNYMAC has a 4.5 star rating with 48,569 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.