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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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DEANDRE C.'s profile image
DEANDRE C. 
on Birdeye

3 years ago

Good customer service. 

RICHARD O C.'s profile image
RICHARD O C. 
on Birdeye

3 years ago

My refinance thru Pennymac was both easy and worthwhile! It was a pleasure working with Yester! She is a pleasure to work with and VERY GOOD at her job! I will gladly recommend yester and Pennymac to my friends! Thanks again Richard J O’Connor 

Joseph S.'s profile image
Joseph S. 
on Birdeye

3 years ago

Great experience. If any hiccups occure, they are sure to accommodate as I would do with my clients. Great everyone! 

Vishal K.'s profile image
Vishal K. 
on Birdeye

3 years ago

Great transparency from Dejan and Lauren on the overall process. Very happy with the experience. 

Lawrence G.'s profile image
Lawrence G. 
on Birdeye

3 years ago

Penny Mac is #1 

PHILIP S.'s profile image
PHILIP S. 
on Birdeye

3 years ago

We appreciated the entire experience with all concerned especially Cheree Payton. It had rough spots but nothing in a personal way. The previous lenders were more than anyone would need to deal with, very problematic. I believe that the problems before PennyMac involvement is what created a longer process to the end result. Thanks to Cheree and her team the line was drawn to a very happy and satisfying finish. I believe my wife and I will have a good relation with the people at PennyMac. 

RESSIE D.'s profile image
RESSIE D. 
on Birdeye

3 years ago

All in all the experience was great during the refinance & the last three years that I’ve been with PenneyMac. The refinance did take a little longer than expected, Because of so many people taking advantage of the low interest rates. I would definitely recommend PenneyMac to my friends and family! 

TORBJORN H.'s profile image
TORBJORN H. 
on Birdeye

3 years ago

Fast accurate service with friendly eager to please customer service representatives. Loan closed faster than promised.  

Stacy T.'s profile image
Stacy T. 
on Birdeye

3 years ago

Everyone was great to work with! Owen Ekimoto was very informative and patient with me throughout this process. He was easy to work with and I appreciate his guidance. The process was much seamless and much easier than anticipated. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.