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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,569 reviews
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Victor B.'s profile image
Victor B. 
on Birdeye

3 years ago

From day I called to talk to refinance my existing loan the penny mac team was really helpful and continue all the way until my loan was fund .I will greatly recommend my friends to do their home loans. Thanks every one from penny man team I really appreciate 

SUSAN BACHMAN M.'s profile image
SUSAN BACHMAN M. 
on Birdeye

3 years ago

Meghan was excellent in being available to all questions that we had. She is very personable and we connected with her easily. From start to finish our mortgage experience was quick, easy and went smoothly. I give credit to Meghan to her attention to details and knowledge. 

Eric R.'s profile image
Eric R. 
on Birdeye

3 years ago

It was great refinancing pennymac did all the work. 

Tenita R.'s profile image
Tenita R. 
on Birdeye

3 years ago

Great 

Sean J.'s profile image
Sean J. 
on Birdeye

3 years ago

This is our second refi with PennyMac. It has been an easy process both times. Everyone is so helpful and the process is seamless. I have referred family and friends to this company because I trust them. 

Roy B.'s profile image
Roy B. 
on Birdeye

3 years ago

Very Professional Team! 

Mark Z.'s profile image
Mark Z. 
on Birdeye

3 years ago

Great team and great job!! 

Cory K.'s profile image
Cory K. 
on Birdeye

3 years ago

My main issues are with the lack of communication from Molly Christmas. I sent an email to Molly on December 14, one day before my scheduled closing, because Molly was supposed to follow up with me to clarify cash to close, etc and she never did. That email I sent never got a response, and I never heard from Molly until after my loan had funded, and the email I DID get from her on the 18th was her telling me to take a survey and how much it impacts her. More communication would go a long way 

Gene B.'s profile image
Gene B. 
on Birdeye

3 years ago

I was satisfied with the entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,569 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.