PENNYMAC

Natalie G. 

on Birdeye

5 years ago

We started the process in the beginning of sept with Matt gillipspie. He said everything should be completed by october.....I had 3 other people contact me in the loan process so I lost track of who to reply to or who to reference with my questions. We closed on Dec 10th. It just seemed to be a real cluster of missed phone calls and emails that I never received. We just wished we could have done the whole loan process with one person who was good with communication. 

Steven P. 

on Birdeye

5 years ago

The continuous communication from Justen and the PennyMac closing team was reassuring that the closing date stayed on target! Very knowledgeable and professional team that I would highly recommend for any mortgage/loan needs! 

Ira W. 

on Birdeye

5 years ago

It was a very smooth process. Everything was communicated well and quickly. There were phone calls and emails updating me on the process every few days. 

CHAD P. 

on Birdeye

5 years ago

Great communication throughout the whole process would recommend to anyone who is looking for a home loan or refinance in the future 

EDWIN W. 

on Birdeye

5 years ago

Clarissa and her staff are very professional in every since of the process. They really made me feel comfortable. She is a special person and asset to your organization. 

Ryan R. 

on Birdeye

5 years ago

Omar made this a very easy and painless process. 

Jonathan M. 

on Birdeye

5 years ago

Overall great experience! Thank you 

TINA K. 

on Birdeye

5 years ago

Our closing agent was the best!! Loved his professionalism, friendliness, and warm spirit. Made the process very pleasant. 

John S. 

on Birdeye

5 years ago

So far the experience has been great. Still waiting for my refund.