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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mr. Kinsey and Pennymac are incredible. They have created the most accurate and efficient mortgage process our family has ever experienced. Thanks
The loan process was painless. Everyone that I communicated with was knowledgeable and very helpful. I didn't expect it to be so easy, and take as little time as it did. The entire process was very professional!
The process was efficient and timely. The representatives were informative and gracious and very patient with our questions and concerns. This was our second time of working with this company and we are very pleased. Thank you.
There was little to no communication from anyone to myself at PennyMac. When an error was identified it took several calls and emails to get it resolved. Our initial closing date was cancelled 30 minutes before the scheduled event. I left numerous messages and emails the following week trying to get information as to why it was cancelled. No response. I had to utilize twitter to get someone to contact me. Lack of communication made the whole process stressful! Unacceptable service.
Closing experience was smooth and quicks, Shortly after completing the application we were closing.
The process of refinancing my loan was about as painless as possible. I was readily able to communicate with the loan officers, they in turn were very good about making clear what was needed, the ability to upload documents to an online portal was convenient and easy to use, and there were no unexpected glitches. I can definitely recommend PennyMac and this team!
Even though the communication was slow at times, everyone was polite and as helpful as possible. I understand they are working remotely and That can be difficult.
None
The process was simple and easy. The team communicated with me on a regular basis and replied to my requests in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,156 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.