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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We have been with Pennymac for the past 3 years and refinanced with them for a lower intrest rate. We would recommend anyone looking to purchase or refinance a home to at least talk to Pennymac. We have never had any issues with them.
Closing documents were not received prior to the closing date. Did not receive a hard copy of the closing documents that were being signed at the closing date. Scanned copied later sent by the notary person but not legible. Has been asking for a hard copy but not received yet.
The loan process was fast and smooth. There were no issues throughout the process that weren't resolved quickly. If I had to change one thing about the process, it would be the title agent that was present during the signing of the document. She did not seem interested in answering questions.
I have been very impressed and happy with Pennymac. The agents are friendly listen acutely and patient. Having the experience of over 40 years of home ownership, I can say without any reservation that Pennymac goes the extra mile to make financing process simple and friendly. Then they continue the trend with that same core principles in after closing loan servicing.
Thank you
Better communication. I would rarely get a response when asked through email. My questions were only answered when I iniated a phone call, and even then Ms. Freeby seemed unfamiliar with my case. This all culminated in my surprise when my closing costs were ~$4000 more than what was estimated - not an insignificant amount. Unpleasant experience.
Today’s events are filled with uncertainty, but PennyMac came through for our family. Thank you P-MAC team for your service's
Everything's went well.Very organized.Step by step.Very easy and in a timely manner.
Being a current PennyMac customer I felt the process was extremely fast. The loan closed sooner than expected. Great experience. Thanks to all..
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,141 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.