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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,577 reviews
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NGOC P.'s profile image
NGOC P. 
on Birdeye

3 years ago

My loan representative was very thorough, professional, friendly, and very helpful. He was always available to answer all my questions and was very punctual. The refinancing process went a lot smoother and faster than expected. Excellent service! 

Natashia N.'s profile image
Natashia N. 
on Birdeye

3 years ago

Bridget and John were great from start to finish. The process took longer than other refi’s I’ve had in the past, but overall I’m content. Thanks 

John S.'s profile image
John S. 
on Birdeye

3 years ago

I worked with good people at PennyMac. Very satisfied! 

Ashlyn K.'s profile image
Ashlyn K. 
on Birdeye

3 years ago

Questions answered promptly and closing was smooth 

STEVE D.'s profile image
STEVE D. 
on Birdeye

3 years ago

Kelsey was amazing. Very friendly and helpful. When I had a question she answered it quickly. I am very impressed. Thank you for such a wonderful experience 5 stars Michele 

Emily F.'s profile image
Emily F. 
on Birdeye

3 years ago

Cheree rebuilt my confidence with this company. Initially, I was left with reservations and concern, once Cheree introduced herself I felt so much better. I was told initially that the process would be much shorter by Steven Garcia. I am very thankful that I got to work with Cheree, she was patient professional and amazing at keeping me informed and answering questions. I cannot imagine her current caseload, I felt like I was her only client. Thank you Cheree 

audrey p.'s profile image
audrey p. 
on Birdeye

3 years ago

PennyMac made refinancing a very easy process! 

Maranda H.'s profile image
Maranda H. 
on Birdeye

3 years ago

I am very happy with how my refinance went! Amazing team! Great communication and willingness to work with my hectic schedule! Couldn’t of asked for a better experience! 

DENIS B.'s profile image
DENIS B. 
on Birdeye

3 years ago

Cesar was great and my refinance couldn't of been more simple! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,577 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.