PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,138 reviews
Select a rating
Mary H.'s profile image
Mary H. 
4 years ago

I was able to keep the same term for my loan. That and the 2.5% interest rate were my main objective! Thank You to everyone at Penny Mac! 

Ben O.'s profile image
Ben O. 
4 years ago

Tyra was great 

Gregory O.'s profile image
Gregory O. 
4 years ago

Easy process great rate and I like that they walked you through the whole process 

LARRY S.'s profile image
LARRY S. 
4 years ago

Cesar's attitude, courtesy, knowledge and very professional and friendly service. 

David P.'s profile image
David P. 
4 years ago

The experience was great however; I am not very good with a computer so I got frustrated a lot . I was receiving email from the Mac team that Mrs. Lopez had to explain. It seem to me that Mrs Lopez was current with the progression and status of my loan than the Mac team. Thank you for the help. 

Karen R.'s profile image
Karen R. 
4 years ago

Jessie and Anna made getting a loan very easy and understandable. They helped us get through the loan process without a hitch. They helped us figure out the best rate to fit our needs. 

Gregory K.'s profile image
Gregory K. 
4 years ago

Fast and efficient service. There was virtually no recycle time and no delay due to covid. this was a nice and easy experience. 

David H.'s profile image
David H. 
4 years ago

It was seemless 

ANDRE H.'s profile image
ANDRE H. 
4 years ago

Everything went smoother than expected. My only frustration was that no one could tell me how much I needed to make the cashiers check out for. This is not something that can be done last minute these days with banks being closed and appointment only. So it was a mad scramble to try and run to the bank between working and our closer arriving. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,138 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.