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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,577 reviews
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GALE T.'s profile image
GALE T. 
on Birdeye

3 years ago

Very smooth transaction. 

Phillip M.'s profile image
Phillip M. 
on Birdeye

3 years ago

Pennymac worked hard to get everything done for my closing. It came down to the last minute but they made it happen & we closed on time. 

JENNIFER Z.'s profile image
JENNIFER Z. 
on Birdeye

3 years ago

I use Penny Mac to buy my new house because they already were the mortgage company for the house I owned previously. I new it was a company I could trust. I’m surprised by how easy and efficient the whole process was. Closing was a breeze. I’m recommending them to all my friends. 

Steven C.'s profile image
Steven C. 
on Birdeye

3 years ago

Thank you. Great service, great results. 

Robert H.'s profile image
Robert H. 
on Birdeye

3 years ago

Everything went very smoothly. I was kept up to date with what I had to do and what steps were coming. The closing was great. 

Kimberly R.'s profile image
Kimberly R. 
on Birdeye

3 years ago

No comment 

LAURA T.'s profile image
LAURA T. 
on Birdeye

3 years ago

There was almost zero response to any of my calls or emails. Amount to close was hundreds of dollars off, and could not get an answer as to why. I was so tired of waiting for this process-for over 4 mths, when I was told it would be a month, that i just signed docs with no explanation as to why the increase in closing costs. This process was supposed to be easy, "streamlined", quick. It was nothing near that. I was extremely disappointed with the customer service, or lack of, that I received 

Philip G.'s profile image
Philip G. 
on Birdeye

3 years ago

My agent was fantastic thank you so much!!! 

Jason M.'s profile image
Jason M. 
on Birdeye

3 years ago

Great mortgage company. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,577 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.