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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If we would gave closed on time and not 2 months late. All documents were turn in promptly by us however we waited on underwriting. It took escalating it to senior management to get it process. Then we when we finally had a closing date it not to be rescheduled because someone forgot to send disclosures documents. When it came time for actually closing, I recieved calls from three different closing agents and no onneknew about the other. Made the process extremely confusing.
Good Job.
Professional friendly staff.
Much more simple and speedy process than expected, perhaps because my mortgage was already with Pennymac.
Fantastic customer service! I’m very pleased with my experience and will be recommending PennyMac to my friends and family.
I had a wonderful experience with Sandra and wish her the best holiday Thank you
Tony P
I loved my experience with darcell! She was very personal and such a nice person to talk to! She was on the ball with everything and did what she said she was going to do which don't normally happen that I have experienced from other companies. I would definitely do business again with darcell and I hope she sees this as I am so happy that she was dealing with my loan.
The online site was confusing, redundant and not kept up to date so we were not sure if things still needed to be done. The information regarding our property tax exemption was incorrect and still has not been corrected although we have asked about it and want it rectified asap.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,577 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.