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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was fast and painless.
Communication was the works I have ever had in the closing week.
They made my home purchase smooth and easy. This the third home they have financed for me.
The entire (refinance) process was mostly seamless, start to finish, and a much smoother process than the original mortgage. I would definitely recommend PennyMac for refinancing, I felt my time wasn't wasted and all of my communications with the team were valuable.
Hire people to answer your phones. If you offer a service such as mortgage assumption, HAVE AN ACTUAL TRANSFER NUMBER! After 5+ hours of being on the phone and a complaint to a federal bureau, i was able to START the process of removing someone from a loan. Only one person was honest with me and told me antransfer was pointless as there was no such thing as a transfer to an assumptions dep or anything remotely similar.
Brandon was very easy to work with, kept us informed and was very helpful
Communication from My Team was pretty much only one way...they would notify me of the random progress and general information, but when I would follow up or reach out with any questions, I didn't hear anything back.
Barbara was wonderful. I just want it to be known that Gregory Ligon is absolutely terrible. I called him 4-5 times and also went they Barbara to have him answer my question. No reply. If it wasn’t for Barbara I would have left and went elsewhere.
Information about my refinance was communicated to me in a concise and understandable way so there were no unpleasant surprises. Great professional team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,615 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.