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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process went smooth from the first phone call down to closing. I appreciate the follow-up phone calls and emails to keep us updated on where we were at until we had the closing date. Lastly, the rate we got was one of the lowest when we were shopping around and weren't pressured to make a decision on the spot.
good communication
Great experience. Thanks
Excellent service
THIS WAS THE 2ND AND LAST TIME I WILL DO BUSINESS WITH PENNEY MAC......
The process took much longer than we anticipated based off what was initially told to us. Prior to Gina's help, we had been lead to believe that our credit card payments would be satisfied and that we didn't need to make our monthly minimums. However the timeframe kept being extended despite our providing documents in a very timely and efficient manner to the point that our loan didn't fund for another month despite being told it'd only take another week when we finally were put into Gina's care
price and communication
My wife and I had a great experience. Rebekah Letona was very professional and well organized. From start to finish, she did an outstanding job! I would recommend her to anyone.
The beginning and middle parts of this process were great. Jerrica was a great communicator. The end of the process was where everything fell apart. The purpose of this refi was to pull out $10K in equity. This did not happen. All calls to the team were never returned. Very frustrating and disappointing.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,581 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.