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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Over all a fair experience. Our goal was met we lowered our intrest rate and are saving $35,000. In interest. However i think more communication would have been a plus. The automation system at PennyMac is very stressful when you are wanting to talk with a person about your loan.
Icenia was very helpful during this process!
Most of the document requests were clear.
I asked about my refinance and if there were any issues with having a contractor build via Ygrene and and I was told no issues which resulted in the first try of Refi being pulled back. Additionally I asked Pennymac to pay for my new insurance policy after the first Refi was pulled back and was told no problem (this happen 3x) only to find out my payment was never sent which resulted in my policy being canceled and a premium to renew. Shitty service all around
Very quick turnaround. Thanks for your help in making this process painless.
I am not comfortable writing a review.
Went well
.
I got a good interest rate.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,217 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.