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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,166 reviews
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BRENDA A.'s profile image
BRENDA A. 
4 years ago

process was kind of long but due to covid-19 things did take longer 

Michael G.'s profile image
Michael G. 
4 years ago

Please improve your loan application website. It duplicates items that are needed and isn't very descriptive on what exactly is needed. I feel like it would have saved a few calls if the website portal was more clear. 

Robert H.'s profile image
Robert H. 
4 years ago

It took more time to settle on the account and I was refinancing a account that you have the mortgage on. I would think it should have went quicker because we was refinancing the account with PennyMac Loan Service. 

Justin H.'s profile image
Justin H. 
4 years ago

Pennymac was amazing throughout the entire home-buying process. I would recommend this company to anyone and everyone!!! 

SCOTT S.'s profile image
SCOTT S. 
4 years ago

You made this a Very easy process, i do not have much experience with this. Thank You. 

Jose B.'s profile image
Jose B. 
4 years ago

Thank you for all your help and for always being aware of my calls 

Salma B.'s profile image
Salma B. 
4 years ago

It took 2-3 weeks to get responses via email and over 24 hours to get a call returned when my notary did t show up for closing at the originally scheduled time. Joseph de Masi I would rate 5 out 5 stars for being so helpful originally but everyone else was uncommunicative and unhelpful. 

EDWARD Miller J.'s profile image
EDWARD Miller J. 
4 years ago

Met all expectations and closed as promised. 

Earlene B.'s profile image
Earlene B. 
4 years ago

Tryna was awesome, its the process that I endured was absolutely worse 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,166 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.