PENNYMAC

ELAINE F. 

on Birdeye

5 years ago

na 

LYNN K. 

on Birdeye

5 years ago

x 

David B. 

on Birdeye

5 years ago

PennyMac was very good to work with. I got a great interest rate with low closing costs. Their website worked well for uploading documents. Overall I am very happy with the refi. 

KYLE H. 

on Birdeye

5 years ago

Have my paperwork fixed in one of the 5 times I tried to get it fixed, loan officer to understand the numbers on paperwork and understand how they were wrong, I thought she should of been the expert. a lot of time wasted calling and emailing about my issue. Problem is still not fixed 

LINDA S. 

on Birdeye

5 years ago

From my first phone call to the closing, the team at Pennymac made it easy to refinance our mortgage. I felt that they listened to my concerns and preferences and guided me through the process. The closing was easy and ahead of schedule. Thank you, Robert Gillespie, for shepherding us through the process. 

AUNDREA M. 

on Birdeye

5 years ago

I didn't like the repeat request for information. 

MARY H. 

on Birdeye

5 years ago

Everyone was so helpfull. Mariely Delgado was extremely helpful and got back to me immediately She made it all very easy and stress free. I didn’t have to worry at all 

Jose H. 

on Birdeye

5 years ago

PennyMac Loan Services was able to get me started with my refinance process and everything went smoothly from the beginning to the end. This was my first time doing a refinance and my questions were always answered. I didn't feel any pressure and was given all the information up front. 

Paul W. 

on Birdeye

5 years ago

closing did not happen until 6 weeks after the original target date. it was a simple refinance for 1/4th of the appraised value. the approval process took 6 weeks longer. this delay impacted the projects we were using the extra funds for. very inconvenient.