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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a great experience throughout the whole process. Thank you!!
I liked the communication from Xavier. Even if i wasn't able to answer the phone he left a detailed message weekly. I didn't have to ask myself , I wonder what is happening with my loan, he consistently called or reached out to me weekly.
The whole process was satisfying. The folks I worked with were very helpful.
Amid the Covid situation I expected delays. I was grateful to receive weekly updates to know that the loan process was on track.
The service and communication from Rachel and Alex were great! They were available to answer questions and extremely helpful throughout the whole refinancing process!
As a loan officer myself. This was by far the longest loan I have ever seen take place. We did not need an appraisal and was asked 2 times for paystubs. I had to keep emailing Larry and Moe to see what was going on with the loan. Larry did email us the same thing every week saying our loan was in for final approval for almost 3 months. But we are happy with our rate and had to pay to keep it at that rate. Thank you Jamie Smith
Overall, great experience other than the long wait for closing (2 months past expected). However, this was due to an abundance of refinance applications and the system being overwhelmed.
My loan process went smoothly
Great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,615 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.