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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Penny Mac is a great company to work with and very caring folks always there to fo the best for their clients. In this day and times nice to know there's still companies that deliver what they promised. Thank you!
They are very friendly and helpful
I had no problems with Nicholas. He was always available to answer questions and didn't pressure us like other companies reps did. It was a pleasure working with him.
PennyMac has been my mortgage company for several years. I love that this company has never sold my loan...it's really about relationship. From the Loan Officer (A.T.) and Home Loan Specialist (C.J.), they are always professional, provides guidance and very responsive to inquires. I will continue refer others to PennyMac because of their outstanding service. D. Johnson
First of all, Carolyn is a liar, didn't do her job, and incompetent. My closing was delayed by one week without any clear communications for the timeline. I lost one full month of rent in the amount of $3200. If I'm not compensated for this by PennyMac, I will make sure that I leave reviews everywhere so that other people will not become victim of poor and unprofessional service and put themselves at financial risk. It was the worst experience ever with a mortgage company.
When I called to get an update I was not given one and was treated like I was bothering them. The process took over 2.5 months to close. I will go into more detail but am not given enough space here to provide it.
Gary Darden and Ceista Johnson did an exceptional job. Thank you PennyMac Team!
The process was easy and had good people to work with.
From begining to the end of the closing went extremely smooth. This wad the best home buying/refinance process that I have ever experienced in all my home purchases. Richard was great and very easy to work with, he kept me informed step by step and made sure my wife and I understood the #s and process. I'm still amazed at how stress less and effortless the refi process was with Pennymac, I'm definitely recommending PennyMac to family and friends.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,590 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.