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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,198 reviews
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JAMES L.'s profile image
JAMES L. 
4 years ago

Very smooth process from start to finish. Thank you. 

STEVEN M.'s profile image
STEVEN M. 
4 years ago

Short and sweet 

Noe G.'s profile image
Noe G. 
4 years ago

Only area of concern was the calc of my escrow and title co. A lot of back and forth on numbers. For awhile I was saving roughly $700 then that all changed due to an error. Amount lowered to $400.. Still a savings but emotionally draining. Title co needs to work better w penny mac.. 

Mitchell W.'s profile image
Mitchell W. 
4 years ago

Truly the only reason I can say my entire experience overall was "GREAT" was because of my Account Representative My'Esha Allen. It is without a doubt her input, patience, time, energy, experience, character, and personality that helped me maintain my patience throughout one of the most arduous and challenging processes I have honestly ever been through financially. 

Amber R.'s profile image
Amber R. 
4 years ago

Loan officer was very clear and understanding with all my questions and concerns as I went through my refinance process. 

TIMOTHY S.'s profile image
TIMOTHY S. 
4 years ago

Good job 

Kurtis M.'s profile image
Kurtis M. 
4 years ago

The process too awhile but the processing agent was great and timely with every response 

Joshua S.'s profile image
Joshua S. 
4 years ago

Pennymac was referred to me by a friend so I had a rather high expectations to begin with based on his experience. I would say that the entire process from start to finish couldn't have gone better. I am very pleased with my experience and I have already referred several friends. While I feel like everyone I've dealt with has been fantastic and very professional, I must say that Charisse was an absolute joy! She made every single part of this process not only easy but enjoyable!! She is a gem! 

Ralph Seber I.'s profile image
Ralph Seber I. 
4 years ago

Thank You 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,198 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.