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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,599 reviews
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CESAR R.'s profile image
CESAR R. 
on Birdeye

3 years ago

Thank you 

Theresa D.'s profile image
Theresa D. 
on Birdeye

3 years ago

The individual we worked with was not organized which made our experience frustrating and stressful. 

Walter W.'s profile image
Walter W. 
on Birdeye

3 years ago

The service by every one of your agents, title company, and Notary was very efficient and professional. Thank you all. 

JOSE G.'s profile image
JOSE G. 
on Birdeye

3 years ago

My first loan application went very smooth front beginning to end. The team always kept me informed. I’m still waiting for my second application to clear but I imagine it will be just as smooth. 

MICHAEL S.'s profile image
MICHAEL S. 
on Birdeye

3 years ago

This was a very pleasant and easy loan experience. I'm glad to continue with Penny Mac as my mortgage company. Michael S. 

Charles A.'s profile image
Charles A. 
on Birdeye

3 years ago

I was approved for a VA interest change on my PennyMac loan. During my attempted contact on 9 separate occasions with Mr. A. Mortenson was non-existent. Mr. Mortenson made no attempt to contact me after I had made nine telephonic and three emails. I finally made contact with Mr. Donald Mayday, and if it wasn't for extreme help, I would have gone with some other financial firm. I spent 30 years in the military and I give kudos to Mr. D. Mayday. Thank you, Charles H. Apodaca 

Kevin J.'s profile image
Kevin J. 
on Birdeye

3 years ago

The easiest loan experience we have ever had from start to finish. 

DAVID B.'s profile image
DAVID B. 
on Birdeye

3 years ago

Fast and accurate. Very easy process. 

CHARLES H.'s profile image
CHARLES H. 
on Birdeye

3 years ago

Listen to what I stated about the solar lien. I clearly stated from day one that there was solar lien on the property. I clearly state the requirements to obtain a release. A week before closing I was contacted about the lien and the need for a release. WHY didn't anyone pay attention to my comments! You had all the information regarding how to obtain a release on day one. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,599 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.