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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I felt as though I was mislead with the amount to closing that was needed and it took several attempts to get something that was even remotely close to what I asked for. The closing had to be rescheduled due to inaccurate paperwork and once I signed, even though I emailed with questions, I never heard back from anyone.
Jazmine was a breath of fresh air. During g these difficult times we are in ahe showed compassion and Professionalism through out the process of my refinance. Wilfred Lashley
Everything was handled in a very professional manner. All questions were answered clearly. When asked for documents we never had to resend. Everyone was courteous and professional.
I was given clear instructions on what to do to complete the task. Mr. Guerrero responded promptly to a voicemail left over the weekend.
The Pennymac process was amazingly simple, clearly and reasonably explained. Every question asked was directly answered - no gray areas! Very straight forward and each step delivered as promised. So incredibly impressed with the staff, updates and follow up. Absolutely customer service based!
Closing was within 3 weeks and very streamlined.
Everything was performed very professionally.
Very easy process from beginning to end. Moved quickly & always kept us updated. Friendly service.
The Loan Officer and the Mac Team are very cordial and worked out the refinancing very smoothly. I indeed appreciate Barbara Bellamy for constantly responding to my calls and answered my questions as at when due.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,623 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.