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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,623 reviews
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BRENDA A.'s profile image
BRENDA A. 
4 years ago

process was kind of long but due to covid-19 things did take longer 

Matthew C.'s profile image
Matthew C. 
4 years ago

When I called to talk to one if he wasn't available he returned my call quickly the only downside I had was the time difference between Pennsylvania and California there were times when 1 called back and eating documents and it was laid out afternoon his time but it was late evening my time in the businesses were closed so some documents on my side I had to wait up till the next day or even the through the weekend to be able to get the documents to get back to him 

Justin H.'s profile image
Justin H. 
4 years ago

Pennymac was amazing throughout the entire home-buying process. I would recommend this company to anyone and everyone!!! 

Jose B.'s profile image
Jose B. 
4 years ago

Thank you for all your help and for always being aware of my calls 

Neal R.'s profile image
Neal R. 
4 years ago

Jaimiej Wright checked in with me on a regular basis to make sure my refinance moved right along. He made everything clear and easy to follow. 

James N.'s profile image
James N. 
4 years ago

Good to work with always. Thank you 

Frank F.'s profile image
Frank F. 
4 years ago

The representatives at PennyMac were pleasant and professional. Jenny German in Loan Services went out of her way to communicate and keep me informed on the status of my loan. She eliminated any anxiety I had in the processing of my loan. Thank Mac Team!!! 

DANNY R.'s profile image
DANNY R. 
4 years ago

Pennymac team have done a great job in assisting me to go through all the necessary steps for my refinancing. Pennymac has made my job a lot easier in terms of finding the best rates and was able to even match with other competitors out there. It's been a great experience overall. 

JASON P.'s profile image
JASON P. 
4 years ago

Communications and requests were clear. Everyone was responsive to our questions. The closing itself was very efficient. I would have liked a few more updates along the way as our timeline ran long (due to COVID and record-low rates), just to reassure us we were still in the queue and everything was still locked in. Otherwise, everything was very smooth and easy! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,623 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.