PENNYMAC

Juan A. 

on Birdeye

5 years ago

I was pleased with the service I received with all of those that helped us through the refinance loan process. Efficient, helpful, courteous, and prompt assistance through the whole process. 

JANICE S. 

on Birdeye

5 years ago

Each person I dealt with was very helpful and explained things thoroughly. They were polite and professional. The whole refi went smoothly and both I and my husband are very happy with the result. 

Anthony H. 

on Birdeye

5 years ago

The experience I had with Penny Mac on my house refinance one I would be glad to do all over again cause the whole experience was great. The time it took from beginning to end was right on time no hassle and very little work on my part and oh yes I would recommend them to my family and friends 

JAVIER B. 

on Birdeye

5 years ago

Everything went very smooth and Andre got the job done fast 

Steven Loggins I. 

on Birdeye

5 years ago

Easy application process, not much was required of me other than submitting a few documents, got a lower rate and lowered my payments. Mr Mortenson was easy to contact when needed. 

Angel R. 

on Birdeye

5 years ago

My initial contact Nathan was amazing. Great communication and very knowledgeable about the process. Once my file was passed off from Nathan the process went downhill. The communication became very poor. The loan officer I worked with was very rushy through the whole process. Any time we would talk and I would have question she would completely over talk me. Eventually I would have to stop her and say slow down! It was not a pleasant process and I wish I had more space to write more details. 

JACQUELINE A. 

on Birdeye

5 years ago

The team was very nice and always there for me! 

ANDREW B. 

on Birdeye

5 years ago

They answered any and all questions quickly and were very helpful throughout the entire process. 

Sally M. 

on Birdeye

5 years ago

Antonio was a pleasure from start to finish.