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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,607 reviews
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David Ceraolo J.'s profile image
David Ceraolo J. 
on Birdeye

3 years ago

The whole process went smooth. 

Carolyn P.'s profile image
Carolyn P. 
on Birdeye

3 years ago

Refinancing team provided frequent updates throughout the process; exceptional customer service and prompt feedback from start to finish. Made sure I was completely satisfied with closing documents/terms of agreement. 

CHRISTIAN T.'s profile image
CHRISTIAN T. 
on Birdeye

3 years ago

Due to the high volume of loans because of the low interest rates, and the fact that I was shopping around for the best prices, I felt like at some point in time prior to me working with Nicholas there was a little miss communication on both myself and PennyMac but was quickly resolved. When I went to sign the final documents it was nice to have money comming back but I was miss quoted by $128 on my monthly payments. Not a huge deal, you get what you pay for. PennyMac is worth every penny. 

MARIA G.'s profile image
MARIA G. 
on Birdeye

3 years ago

I so enjoyed working with Brandon. He was always quick to answer any questions. He's an asset to your company. Thank you brandon 

MARK C.'s profile image
MARK C. 
on Birdeye

3 years ago

Done with less paperwork. Except for a small glitch in E signing all went smooth. Closing process was professional and pleasant! 

STACEY M.'s profile image
STACEY M. 
on Birdeye

3 years ago

Super happy with my refi process! They were very quick to answer any questions I had. Easy process. Thank you! 

David R.'s profile image
David R. 
on Birdeye

3 years ago

Great experience 

GREGORY L.'s profile image
GREGORY L. 
on Birdeye

3 years ago

From beginning to end the process was very clear. Initially Charles started the process and answered all my questions without hesitation and with transparency. Danny communicated with us weekly and keep us informed of the timeline. That is what made this experience great for us! 

RICHARD G.'s profile image
RICHARD G. 
on Birdeye

3 years ago

Working with a great group of people. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,607 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.