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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,657 reviews
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IAN C.'s profile image
IAN C. 
4 years ago

Elizabeth was a Great representative of your company answered all questions flawless walk through the process thank you much love E 

Ryan D.'s profile image
Ryan D. 
4 years ago

Great work. 

Rita S.'s profile image
Rita S. 
4 years ago

Tyra Nunez was so wonderful to work with. She was thorough and kind and did not wince once with my questions over and over again. She explained the delay in closing and made a commitment to communicate with me weekly which she did! Love her!  

Ed R.'s profile image
4 years ago

Professional, accurate, and knowledgeable service throughout the process. 

JOHN G.'s profile image
JOHN G. 
4 years ago

Not sure what took an 8-12 week delay from application start to closing, other than PennyMac being backed up and slow with processing. 

Boyd D.'s profile image
Boyd D. 
4 years ago

Never received an accurate amount of funds required to close. Still haven't received my closing documents. Still haven't received a refund check after having closed over 2 weeks ago (I did 3 loans at once with PennyMac). I don't think Nicole knows what she is doing - I had to ask for what amount of funds would be needed to close the loans - neither amount I was provided was correct. She seems to do the minimum required - I asked for my closing docs and she says that it's up to the closing compan 

Alvino M.'s profile image
Alvino M. 
4 years ago

Pennymac did a great job on our refi and made sure the whole process went smoothly. 

Michael P.'s profile image
Michael P. 
4 years ago

Refinance took 6 months which was not ideal but Pennymac resolved the issues and took care of my family and I. Thank You 

Debra H.'s profile image
Debra H. 
4 years ago

Great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,657 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.