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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not sure what took an 8-12 week delay from application start to closing, other than PennyMac being backed up and slow with processing.
Pennymac did a great job on our refi and made sure the whole process went smoothly.
Great customer service.
Jenny was the nicest person I have dealt with over the phone in a long time. She is fantastic!
quick and easy
X
The best loan experience I've ever had
I have refinanced twice with you guys now. It has been rather annoying. I thought staying with the same mortgage company would have been easier and smoother. But it was a constant battle to try and get the paperwork in and get in touch with someone until finally Jericha finished my loan. You company also fails to pay my insurance company in a orderly and timely fashion and we have to track you down to get payment.
It was supposed to be a streamline loan that closed quickly that did not happen and it was only unpleasant when having to deal with Barbara she did not seem like she had her shit together half of the time once I dealt with her supervisor Clark it was much better.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,659 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.