PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,607 reviews
Select a rating
Bryan D.'s profile image
Bryan D. 
on Birdeye

3 years ago

Everything with Justen and Corey was great. Got a lot of questions Wednesday to Friday (closing Monday) and had to wait over two hours at the title company for wire transfer and approval to fund. When we sold our home in Wisconsin and closed on that Friday, the closing took less than 15 minutes total and we were out of the office. The guys I worked with are great but the end of the process really left a lot to be desired. 

Jacob B.'s profile image
Jacob B. 
on Birdeye

3 years ago

I understand it is a very busy time because of the low interest rates and our communication was great in the beginning. About half way through though we kept being told when our loan would be done and that date would roll around and I would not hear from anyone unless I called for an update. This made me nervous that we would miss an important deadline and lose our rate. This went on for quite some time. 

MELANIE Z.'s profile image
MELANIE Z. 
on Birdeye

3 years ago

Everything went great. We had no problems refinancing. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
on Birdeye

3 years ago

Great Job 

DAMEON K.'s profile image
DAMEON K. 
on Birdeye

3 years ago

More communication, even if there isn’t progress, I should have been notified once a week, even if there was no change. 

LYDIA M.'s profile image
LYDIA M. 
on Birdeye

3 years ago

None, just continue with great services. 

Juan Rodriguez H.'s profile image
Juan Rodriguez H. 
on Birdeye

3 years ago

I recommended you guys to people at my work. I’ve had a great experience with this company. I would definitely recommend doing business with this people. 

Joseph U.'s profile image
Joseph U. 
on Birdeye

3 years ago

Kyle was a great through the entire process. I was hoping to get it all done a little sooner than expected. However, given the circumstances I thought everything was handled in a very professional manor! 

Tony H.'s profile image
Tony H. 
on Birdeye

3 years ago

Great experience, Representative kept me updated with progress of loan. Will definitely recommend friends to Penny Mac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,607 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.