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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,608 reviews
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JANIS W.'s profile image
JANIS W. 
on Birdeye

3 years ago

It took longer than expected due to circumstances beyond control but the process was easy and convenient. 

MICHAEL P.'s profile image
MICHAEL P. 
on Birdeye

3 years ago

George was fantastic to work with! Every question was answered in a timely fashion. George also did a great job of setting expectations (timeframe) and what and when we had to do to get there. 

LUZ P.'s profile image
LUZ P. 
on Birdeye

3 years ago

A quicker process and better response 

KEVIN K.'s profile image
KEVIN K. 
on Birdeye

3 years ago

I feel like I was very stressed out with this loan process. I was asked for documents and when I sent what was asked I was told they wanted something else numerous times. I could never get a clear date on my closing. The underwriter was not experienced person who was probably most of the problem. My wife and I were just stressed out .nobody seemed to care my house was sold and were living in a hotel waiting for closing 

Annalee N.'s profile image
Annalee N. 
on Birdeye

3 years ago

Great job 

Jacob M.'s profile image
Jacob M. 
on Birdeye

3 years ago

Having one person control the whole case and contacting the buyer. Instead of three different people calling me from the same place, all requiring the same documents. And also, don't give a close date if you don't know for sure if you can close. I'd rather be told the day of than be told three wrong dates. Its especially hard working nights and needing to sleep during the day. 

Daniel B.'s profile image
Daniel B. 
on Birdeye

3 years ago

N/A 

Donald B.'s profile image
Donald B. 
on Birdeye

3 years ago

Thanks to Brandon and Will for making this process very straightforward. 

Bishnu P.'s profile image
Bishnu P. 
on Birdeye

3 years ago

Very good that is why I am continue this lender appreciate that thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,608 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.