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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Took forever for this to get done. Started in early august, closed in late oct. It wasn't a reflection of Nichole, but your company needs to speed things up.
The entire process was painless! Communications were clear and concise and all documentation was exactly as I was advised it would be from the beginning.
thanks
The professional courtesy
PennyMac always kept me informed through out the refinancing process. They were quick to follow up with any questions that i had. Very great team to work with!
The entire team that I dealt with from start to finish were knowledgeable, clear and concise explaining details and what was required. I cannot say enough about the ease of the process that resulted. I am happy to be a customer of Pennymac and have already referred Pennymac to friends. Thank you for doing such a great job. Your commitment to excellence is appreciated.
Slow processing not a lot of communication at the beginning. But got a lot better at the end when Brandon was the contact person.
You required thatbtounpay my property taxes 2 month earlier than required and then required proof I have the funds to transfer the funds to you when funds were already transferred.
The process was quick and easy even when I kinda got stuck on a step I was called back and explained the process . They actually closed quicker than I expected and worked around my time frame while I was on vacation. Everything was prepared and ready when I returned and the agent wore a mask and was friendly and we maintained our social distancing as well.i literally have nothing at all to say negative about of the people or process.
PENNYMAC has a 4.4 star rating with 48,224 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.