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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,609 reviews
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BRETT K.'s profile image
BRETT K. 
on Birdeye

3 years ago

Mario was a consummate professional, answering any questions we had with clarity and expediency. I couldn't have asked for a more streamlined and pleasant experience with such a major financial decision. There were a few extenuating circumstances that delayed our signing (our fault) and his patience and understanding helped alleviate any stress we had in ensuring a quick resolution. I cannot not stress enough how happy we were with his service. 

Irina H.'s profile image
Irina H. 
on Birdeye

3 years ago

The process was clear and simple, and all my questions were answered quickly and completely. 

Jayme R.'s profile image
Jayme R. 
on Birdeye

3 years ago

We were walked through the process step by step. Great to work with. 

Teri S.'s profile image
Teri S. 
on Birdeye

3 years ago

Horrible experience overall. We had to give the same documents 7 times and had to stay on top of everything so we close on time. I would never recommend your company. It was a very stressful experience from beginning to end. 

Nicholas F.'s profile image
Nicholas F. 
on Birdeye

3 years ago

Wonderful 

ALLEN B.'s profile image
ALLEN B. 
on Birdeye

3 years ago

Suzanne was a real professional. She answered all my question an called me once a week to keep me informed about the loan progress. She made the loan process real easy and smooth and I like to thank her for doing a very awesome and professional job for me. I would recommend her to any on my friends with continents. Thank You Suzanne Allen 

Analisa K.'s profile image
Analisa K. 
on Birdeye

3 years ago

My loan officer Tyra, was wonderful. She was clear, concise, and got back to me promptly. This is my second refi with Pennymac and I've specifically chosen to stay with them because the process was easy and I like their online system. 

Jose U.'s profile image
Jose U. 
on Birdeye

3 years ago

Time to close is to long 

YOVANI A.'s profile image
YOVANI A. 
on Birdeye

3 years ago

I would highly recommend Penny Mac, refinance was fast and easy with great customer service. #1 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,609 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.