PENNYMAC

ROLAND C. 

on Birdeye

5 years ago

K 

Pamela B. 

on Birdeye

5 years ago

PennyMac made my loan refinance easy. Everything was done on the computer and I received a phone call every week to update me on what was happening with my loan and closing. It was a seamless process and would highly recommend PennyMac for your mortgage needs. 

MANUEL C. 

on Birdeye

5 years ago

The refinacing closed after the lock out rate, Has to follow uo to check what’s gonna happen if it did not closed after the rate lock. Should have informed us when they foresee that it will take longer. There was an incidents when some documenta were asked again, but have been submitted. 

Roberto V. 

on Birdeye

5 years ago

Quick response To emails. Don’t bother calling. 

Richard H. 

on Birdeye

5 years ago

Great service! Terms and rates were everything expected. 

Karla D. 

on Birdeye

5 years ago

I was kept “in the loop” for all the information and when I was confused I was given personal attention to make sure everything was all set! 

Leann S. 

on Birdeye

5 years ago

Jacob was very helpful every time I called. Leann  

Jeremiah R. 

on Birdeye

5 years ago

The loan processing agent was the only person that was helpful and attentive. The original loan officer messed up my documentation and was slow to respond (listing me as single when I submitted the application as married) the subsequent loan officer or some other persons messed up my closing amounts and delayed closing by a couple of weeks, and caused alot of undue stress trying to untangle the mess. Blem A’s profesionalism/customer service dedication was exemplary and exceeded expectations. 

Charles H. 

on Birdeye

5 years ago

Great communication, prompt support, overall a great experiende