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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,610 reviews
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Mark Q.'s profile image
Mark Q. 
on Birdeye

3 years ago

Andrew was very nice, prompt, and answered all of my questions. Thank You 

MICHAEL O.'s profile image
MICHAEL O. 
on Birdeye

3 years ago

Great service 

Jeffrey M.'s profile image
Jeffrey M. 
on Birdeye

3 years ago

Nick was exceptionally easy to work and communicate with. Because of my current work, I am not very available during business hours to talk or receive emails/texts. Nick easily accommodated and adjusted to my communications requirements. Thanks Nick!!  

Revelation B.'s profile image
Revelation B. 
on Birdeye

3 years ago

The level of professionalism and attention to detail demonstrated by the loan specialist made a big difference in providing excellent customer service. 

Michael P.'s profile image
Michael P. 
on Birdeye

3 years ago

Rewarded me for bein a current customer. 

BRYAN G.'s profile image
BRYAN G. 
on Birdeye

3 years ago

Process was straightforward. 

JINSIL M.'s profile image
JINSIL M. 
on Birdeye

3 years ago

This was our first time re-financing so we didn't really know what to expect. PennyMac made everything so easy and easy to understand. We closed right on time without any problems. Thank you so much for making what could be a stressful thing so easy and stressless! 

RICHARD P.'s profile image
RICHARD P. 
on Birdeye

3 years ago

It was a very quick process. That’s good. It was nice to be able to stay with my current provider. It took a couple requests to get an answer to a question about the closing document. I was told the VA requires no longer than a 36 month payback yet the document at signing said it was going to be 42 months. Hmm. The process may have been rushed. But, no regrets. 

Divine O.'s profile image
Divine O. 
on Birdeye

3 years ago

My name on the document was missed arranged. Instead of Divine Oluwatosin Ojelade, they wrote Divine Ademuyiwa Ojelade. Though, Ademuyiwa was my former first name, but now changed to Divine. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,610 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.