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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
As a second time customer of Penny Mac; My loan processed the way I expected Good with Penny Mac.
Great experience! Process of applying all the way to closing was made so easy.
Thanks, pls answer questions about amount of money in escrow.
Very professional. Extremely friendly. Responded quickly to my questions. Made the process easy to understand. Thank you :)
Felt like Lisa went beyond our expectations and received calls from her I know had to be off hours for her. Knew we were going to make it to the finish line because of her!
To be completely honest, I was disappointed with the level of attentiveness to one specific request I had. I had requested several times to get a document changed as it was inaccurate, I am not quite sure if that document has ever been changed. Regardless, the loan was refinanced and I am happy with the outcome and terms.
In the world of COVID-19 the loan officers are so busy, it is hard to reach anyone to get questions answered. The application process was smooth, but after that it was hard to get information. In addition, the information we were given about closing during the application process didn’t match up in the end with the realities. It all worked out in the end, but the process moved SO swiftly it felt as though we were being swept along without knowing exactly what was going on.
Everything was great.
Thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,988 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.