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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,511 reviews
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Laura C.'s profile image
Laura C. 
4 years ago

My experience was stress free! I am so grateful everyone was extremely helpful. Thank you! 

Richard P.'s profile image
Richard P. 
4 years ago

The personal were very professional and helpful in this matter thanks 

VICTOR De La R.'s profile image
VICTOR De La R. 
4 years ago

elizabeth was a very knowledgeable, personable, understanding and know her job excellently, walked us through each and every step, if we didn't understand she was there to explain and in a very quick manner, never left us dangling, our loan was processed in a very timely manner, i would recommend pennymac immediately if elizabeth was your team member, pennymac has a gem on their team 

Douglas B.'s profile image
Douglas B. 
4 years ago

Rosario and John Dorey were a pleasure to work with. Both should be congratulated for their outstanding customer service. Both represented PennyMac Mortgage with high professionalism, energy and customer care. You should be proud to have them on your team. 

ROY STUBBS I.'s profile image
ROY STUBBS I. 
4 years ago

As a Real Estate Broker I have an expectation of just how the loan process should and should not go. This is my second refinance with PennyMAC and, as the first time, it has exceeded my expectations for a smooth closing. 

PAUL R.'s profile image
PAUL R. 
4 years ago

Great service 

Paul B.'s profile image
Paul B. 
4 years ago

Your phone service sucks. I tryed 6 times to get ahold of my loan officer when the loan was completed to ask a question. I was told to enter my SS number which i did, pennymac could not confirm that number put me on hold then gave me a answering machine that never called back. Very poor service. 

BILLY F.'s profile image
BILLY F. 
4 years ago

Everything went so smooth from start to finish, we appreciate ms Tsia and ms Jacqueline Glen they both were great. Very experienced in this field. 

Mark L.'s profile image
Mark L. 
4 years ago

Very professional, great communication from everyone involved. Could not be more satisfied! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,511 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.