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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service
I give Mario and the whole PennyMac team a 5 star rating. Everything was thorough and easy to comprehend. Process was great.
A different loan officer, the one I had was horrible.
Sarahi was great to work with. She kept us informed throughout the entire process. The day of closing was a breeze and it was nice to have the notary come to our home.
Jennifer O. Did a great job, but I’m still disappointed for the these reasons: 1. It is impossible to get communication by email with the Loan processor , by phone is the only way to get answers . 2. It took SO along the process of my refinance and loan ... started on 8-19 and the closing date was 10-24. 3. Nobody informed me the funds will be in separated checks and 1 of them not on my name as payee! I am still dealing with this issue bec I can’t deposit my funds in full
Very pleased with PennyMac! Excellent service!
My overall experience was great! I would definitely recommend PennyMac Loan Services.
Process was not very fast or accurate.
I WOULD like to say that Nicholas Ore phone number 314-758-1858 deserves FULL recognition and accolades for his work. Penny Mac should reward Nicholas for his diligence and customer service. The opposite applies to our loan officer (Robert Winkler) who dropped the ball on our loan. Did not communicate well - and caused a huge amount of stress at closing when the notary didn't show. Nicholas Or corrected Robert's mistakes. Nicolas Or was professional and went above and beyond to correct the error
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,610 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.