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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,988 reviews
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Carol B.'s profile image
Carol B. 
4 years ago

From start to finish, Morgan to Xavier, you guys were wonderful. You gave me the time and information I needed to fully understand each step. The time from start to finish of my refinancing process was exceptional. Thank you! 

RUBEN R.'s profile image
RUBEN R. 
4 years ago

Too much delay on closing process... It took 2 full months to close. Also, communication was not the best.  

Andrew M.'s profile image
Andrew M. 
4 years ago

everything went very smoothly, and people responded quickly to questions. the web site for tracking progress is helpful too. 

Nick C.'s profile image
Nick C. 
4 years ago

They very knowledgeable and helpful during my Refi. It closed very quickly and I even got money back from my old loan. I would recommend Penny Mac to anyone for refinancing or getting a new loan. I'm proud to say they are my lender. 

William R.'s profile image
William R. 
4 years ago

Yester Gazdjian did an outstanding JOB. 

DANIEL M.'s profile image
DANIEL M. 
4 years ago

Awesome company! Easy to work with. Communication was great! 

Sushil B.'s profile image
Sushil B. 
4 years ago

The loan processing agents were excellent and called me weekly to keep me posted on the status of my application. They also promptly returned all of my phone calls and addressed all of my questions and concerns in a timely manner. They worked around my schedule which made the entire process quick and painless. 

Anthony Munoz J.'s profile image
Anthony Munoz J. 
4 years ago

did a great job,answerd all my questions and closed sooner than expected. 

Eugene L.'s profile image
Eugene L. 
4 years ago

Good customer service and clear communication. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,988 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.