PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
Select a rating
Elaine R.'s profile image
Elaine R. 
4 years ago

My experience in refinancing with PennyMac was exceptional! 

Keston A.'s profile image
Keston A. 
4 years ago

Awesome experience from beginning to end. 

ANGELA H.'s profile image
ANGELA H. 
4 years ago

The process was very smooth 

Jay C.'s profile image
Jay C. 
4 years ago

Great Experience. 

JAMIE B.'s profile image
JAMIE B. 
4 years ago

Great clear information and answers to my questions to help me make important decisions. Fantastic service from everyone I dealt with. 

NORA Torres Z.'s profile image
NORA Torres Z. 
4 years ago

*****My experience with my loan was awesome. The process was fast and accurate. Blen my agent was very respectful, courteous and very informative and answered all my questions and concern. My Mac Team knew what the word "Teamwork" means.Thank you so much Quintrell and Blen 

ROBERT B.'s profile image
ROBERT B. 
4 years ago

Blen was so helpful during this process!! I really enjoyed working with her and the rest of the MyMac team. 

MICHAEL W.'s profile image
MICHAEL W. 
4 years ago

My experience would have been better if I received return emails when I tried to reach out with questions. Many of the emails were never returned or addressed. 

JONATHAN L.'s profile image
JONATHAN L. 
4 years ago

Better communication, accurate time frame to close. This loan took 5 month st close. I was lied to, the money at close changed 4 times. You cost me additional money and I was stood up at the closing table 2x. I have NEVER in my life had such problems. If it wouldn't cost me additional money, I would move both my loans and NEVER come back to PennyMac. Very unhappy customer 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.