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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
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JAY K.'s profile image
JAY K. 
4 years ago

I just did refinance with pennymac. It took about 70 days. the lock was for 60 days so they extended the lock. the only issue i had was I didn't get clear answer from loan officer. It was hard to get hold of him. also, they kept asking for bank statement every day even thought I just sent it to them. However, working with Jazmyne (loan specialist) was great. She was very prompt in answering my question. i'll use pennymac again next time but I will also have a backup plan just in case. 

Spencer C.'s profile image
Spencer C. 
4 years ago

I like the whole process from very beginning to the end, especially the upload documents function. Especially, Glen,and PennyMac team, keeps me posted, either by phone or by email, every week for the status of my application. 

RUPERT W.'s profile image
RUPERT W. 
4 years ago

Thank you 

Terrill Andrews J.'s profile image
Terrill Andrews J. 
4 years ago

Molly was awesome! She answered all my questions and even did some digging on a separate loan for me!! 

CAROLE C.'s profile image
CAROLE C. 
4 years ago

Everyone was kind and helpful. 

Steven R.'s profile image
Steven R. 
4 years ago

The online process was very easy to navigate! 

Michael L.'s profile image
Michael L. 
4 years ago

Very good experience all around! 

JACQUELINE D.'s profile image
JACQUELINE D. 
4 years ago

I was very please with my closing experience at Pennymac 

Michele K.'s profile image
Michele K. 
4 years ago

Easy and fast! I appreciate the team working with us! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.