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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to closing it was a great experience because of the wonderful people working with us.
The only problem was that Indiana laws were not up to date per our title representative and the needed resources at closing. PennyMac only advised to have a personal check ready and any 18+ year old to witness. In indiana the rule is cashiers check needed if over $500 and the witness cannot be a direct relative that may be a beneficiary in an event. If the title rep had not told us on a preliminary call we would not have been prepared the day of closing. However, everything else was smooth.
Great Service!
Great experience.
Everything was great but ifeel like closing cost was ver high.
Kyle’s service was impeccable, but the other supporting cast drove the overall rating lower. I had to reach back out to Kyle to get contact with the closing agent because I hadn’t heard from her as late as one day before closing, and needed wire info. Other than that, the experience was smooth as silk!
very good experience
My mortgage manager was non responsive and had yet to return any of my emails. She never confirmed reception of any document I sent her so I had to follow up with her, yes my to customer had to follow up with her to confirm she received the document I knew I sent. Luckily I was able to receive support from my initial penny Mac loan estimator who was able to support me through the document phase.
great job by all :)
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,612 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.