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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was quick and easy. The whole process was stress free.
Extremely help, professional and staff took the time to walk me through all the steps. It was a painless experience.
Overall my experience was good. Only complaint was In the middle of the process being asked for the same information several times even after giving the information asked. Closing took longer than Expected but other than that my overall experience was good.
Everything went smooth. It was a great experience. Easiest closing we have ever done.
Vonne was amazing. She and Dianna Rogel worked in our favor very well. Tuff to do from home. These ladies were aces to us!
Robert exceeded my expectations at every turn. I was impressed when it came to him explaining the process, answering questions, fixing issues and his availability. Great job!
Such an easy process overall. I had weekly updates via e-mails/phone calls to let me know the status and any documents needed from me to keep the process moving forward. I closed 2 weeks earlier than expected, which was great.
When I decided to refinance I thought going through PennyMac would make it quicker and smoother since my existing loan was with PennyMac. It took longer and I had to supply info that was already on my current loan. My daughter went through Quicken to refinance and she closed in 3 weeks at a lower rate. Hindsight tells me I should have listened to my daughter.
I didnt feel like I was getting the information I asked for. It took 4 emails to get my question answered, which ended up delaying our closing. Received emails stating to call immediately and then no answer at the number given. Had the communication been clear and honest itd be a great experience, but that wasn't the case and ending up being a bit frustrating in the end. Overall ok, not great like the other times im used pennymac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,263 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.