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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Barbara was sweet but throughout the process though there was an absolute lack of communication from PennyMac over the 3 months we tried to close on a refinance. Lack of communication, miscommunication, bad information all made this process really difficult and I would not use PennyMac again!
In the end, we are happy with the loan we received from PennyMac. The application and closing process, however, took longer than expected, and our point of contact changed multiple times throughout the process leading to multiple miscommunications and mistakes. All issues were resolved in a timely, professional manner however.
Everyone at PennyMac exceeded my expectation. I was so stressed and felt like I was going into a nervous breakdown that Community CDD increased so much therefore my escrows were short of funds and my payment increased so much. But everyone that I contacted were so amazing. Gregg you and your team are amazing!! Thank you so much.
My wife and I are very satisfied with the refinance process. Everything went according to plan and all the questions were answered quickly.
The refinancing process with PennyMac went very well. Everyone was friendly, accommodating, knowledgeable, and communicative.
Great
Very professional and painless process. Highly recommend PennyMac!
Fast and easy. Simple process.
The pennymac team was very supportive and they constantly checked on me to see if everything was okay. Thank you Pennymac!
PENNYMAC has a 4.5 star rating with 48,612 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.