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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,622 reviews
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Nyjia S.'s profile image
Nyjia S. 
on Birdeye

3 years ago

Great experience! 

Charles H.'s profile image
Charles H. 
on Birdeye

3 years ago

Ultra fast and all questions and concerns were handle very fast and efficient 

AGUSTIN Nakamoto J.'s profile image
AGUSTIN Nakamoto J. 
on Birdeye

3 years ago

The entire process was glitch free. Everyone did a fantastic job. 

Ramiro H.'s profile image
Ramiro H. 
on Birdeye

3 years ago

Great communication and explained the process clearly. It was my first time refinancing my house after my purchase and it was a great experience with PennyMac. 

Charles L.'s profile image
Charles L. 
on Birdeye

3 years ago

This was my first ever refinance. The entire process from start to finish was very enjoyable. Thanks to all that were involved. 

Kasey J.'s profile image
Kasey J. 
on Birdeye

3 years ago

unsure 

George K.'s profile image
George K. 
on Birdeye

3 years ago

Professional service 

FEMMI M.'s profile image
FEMMI M. 
on Birdeye

3 years ago

Closing was a breeze. It was done at my home so I did not have to go anywhere. 

Edward H.'s profile image
Edward H. 
on Birdeye

3 years ago

Lack of communication. It took 3 months to close. More than double what we were originally told. Too many unnecessary emails. Had to send the documents Multiple times. The whole process was drug out and it became a pain in the ass. We never had any Issues with pennymac in the past. The person who we originally started the loan with, Angel Potts was wonderful and very helpful, but things went wrong when she passed us onto Lauren Aslin. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,622 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.