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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Keep up the good work.
Business response:
Hi Edgardo - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
this IS A TERRIABLE refinance company i am currently in process of a loan and every day they need something else and once i upload it i receive a call from a rep the next day saying we need you to upload the documents once i tell them i already uploaded them oh we didnt see that but yes we have received them wish i was not so deep into the process because i wouldnt be using penny mac
Business response:
We appreciate your review, Mrkcg252. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The whole team was very helpful, professional, responded to my questions immediately, very friendly and knowledgeable about any questions or concerns I may have had. I would definitely recommend each of them to friends and families. Thank you
Business response:
Hi Richard - Your feedback is greatly appreciated. Thank you for the review.
No issues
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The automated software needs a little upgrade. But otherwise it was great.
Business response:
Thank you for the positive review, Sharon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great and seem less!!
Business response:
Hi Megan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Jamie and Matt took such good care of me, the process was so easy and very well explained to me. I have already told friends about PennyMac. Thank you for making it so easy for me during a really stressful and busy time.
Business response:
Thank you for the positive review, Rebecca! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Mac team and loan officer were outstanding in every way.
Business response:
Hi Sheilah - Your feedback is greatly appreciated. Thank you for the review.
My husband and I had an amazing experience through this loan process. Everyone displayed the utmost professionalism. The process was swift and every step was explained thoroughly making it easy for us to provide all the documentation and ID needed.
Business response:
Thank you for taking the time to share your experience with us, Steven. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,001 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.