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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,088 reviews
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Avtar V.'s profile image
Avtar V. 
on Birdeye

a year ago

Everybody 8n pennymac team was above and beyond taking care of my loan to go through and to help me close smoothly on the desire dates of closing special thanks to Anna and Jessica they took care of me not just as a customer As their own family. 

Russel A.'s profile image
Russel A. 
on Birdeye

a year ago

Smoothest home buying experience I've had. Perfect communication and excellent service. 

Jessica R.'s profile image
Jessica R. 
on Birdeye

a year ago

The loan officer was very good. Edna is so helpful and pleasant. Give her a raise. 

Stephen W.'s profile image
Stephen W. 
on Birdeye

a year ago

Had a great experience Connor and Eric helped through everything and made it an ease thank u so much we love our new place  

sreedhar j.'s profile image
sreedhar j. 
on Birdeye

a year ago

Trying to sell Home Insurance and also which i dont ask for , Charging $25 for Insufficient funds as part of Escrow, Why would you try money from My account without my permission. 

Business response:

Hi Sreedhar - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Patricia H.'s profile image
Patricia H. 
on Birdeye

a year ago

Great 

Meredith A.'s profile image
Meredith A. 
on Birdeye

a year ago

Great 

Thomas B.'s profile image
Thomas B. 
on Birdeye

a year ago

Gabriel Phelps and Tyra Nunez guided my wife and I through the loan process patiently and professionally. They were always available to assist with whatever questions we had.  

Justin H.'s profile image
Justin H. 
on Birdeye

a year ago

We were unable to reach Chaix when we had questions. At one point in time we were told professionally, Don't call me, I'll call you. I had to send documents in many times because Chaix didn't communicate with Alan on what I had sent him already. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,088 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.