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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Elizabeth C.'s profile image
Elizabeth C. 
2 years ago

Adam and Yester were both informative, helpful and very professional throughout the experience. They answered any questions I had promptly, and were delightful to work with. 

Business response:

Hi Elizabeth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Judson D.'s profile image
Judson D. 
2 years ago

The overall experience was a lot less stressful than expected. Along the way I got the chance to meet and interact with a few awesome people and true professionals, like Braheem Crews and Barry Morrow. Great job! 

Business response:

Hi Judson - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Luis D.'s profile image
Luis D. 
2 years ago

It was a painless experience and I will be happy to recommend PennyMac to friends 

Business response:

Hi Luis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Owen Glenn B.'s profile image
Owen Glenn B. 
2 years ago

Second time I have use Pennymac, it was good service and followed up with my questions promptly 

Business response:

Hi Owen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lisa T.'s profile image
Lisa T. 
2 years ago

This couldn’t have been any easier. 

Business response:

Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher W.'s profile image
Christopher W. 
2 years ago

Everyone I spoke with was very helpful and knowledgeable about the loan process. When I had a question and called loan officer Dylan, even if I had to leave a voicemail. He was quick to return my call. Dylan and Liem were great to talk to. 

Business response:

Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Antonio Villanueva P.'s profile image
Antonio Villanueva P. 
2 years ago

The experience with the loan process was exceptional. Yester and Brock were wonderful, helped me step by step. 

Business response:

Hi Antonio - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Edward M.'s profile image
Edward M. 
2 years ago

Really appreciate the constant updates provided during my entire loan experience. Very helpful and informative as to the standing and progress of procedures from beginning through closing. 

Business response:

Thank you for taking the time to share your experience with us, Edward. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kerry M.'s profile image
Kerry M. 
2 years ago

I never got a call back to say that I had final approval and funding. Were you too busy? 

Business response:

We appreciate your review, Kerry. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.