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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall great experience at each stage.
Business response:
Hi Jessica - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Ryan and Peter were fantastic!
Business response:
Hi Liz - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
The process was guided by loan officer and team members.
Business response:
Thank you for taking the time to share your experience with us, Dawn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Had a little trouble with the website but the employees were great help?
Business response:
Hi Rebecca - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I had great service from the Team. My primary difficulty was in using your website to get access and complete documents I also have difficulty getting to my monthly statement to review and print out.
Business response:
Thank you for taking the time to share your experience with us, Howard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
If I could give a negative I would. PENNYMAC IS TERRIBLE!!! DONT TRUST THEM!!!! THEY LIE!!!!
Business response:
Hi A - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The whole Pennymac team was great. They worked hard to satisfy me as a customer. Definitely would recommend them to anyone who needs a home loan.
Business response:
Hi Judy - Your feedback is greatly appreciated. Thank you for the review.
Everyone I spoke with was so helpful, kind and patient in helping get answers to any questions. Great MyMac Team
Business response:
Hi Vaughn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nothing at all outstanding customer service kept me informed though the whole process.
Business response:
Hi Danny - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,949 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.