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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Loan personnel were all very polite an efficient.
Business response:
Hi Steven - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thanks for helping and being patient during this very stressful event, without all of you, this would not have gone off as planned.
Business response:
Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I thought it all went well. I have no complaints
Business response:
Hi Linda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I had the best team. Always keep me updated.
Business response:
Hi Jonathan - Your feedback is greatly appreciated. Thank you for the review.
The process was pretty flawless and the customer service from the MAC team was outstanding
Business response:
Hi Lester - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Both Latrice and Michael are faunistic loan officers and were very responsive to any and all questions and requests I had. Top Notch!!
Business response:
Hi Todd - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Even the title company I worked with said that the response they had with the PennyMac team was excellent! Everything went very smoothly.
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
PennyMac holds my original mortgage. They were the obvious choice for my home equity loan. PennyMac exceeded my expectations. Yester did an amazing job keeping me informed and answering all questions. Yester is very knowledgeable and professional.
Business response:
Thank you for taking the time to share your experience with us, Vincent. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Faiza Saleem is truly a huge asset to PennyMac. Her professionalism, effectiveness,responses were very timely. We never had to guess what was going on and when, or what deliverables were due. Her attention to detail is remarkable. Need more like her!
Business response:
Thank you for taking the time to share your experience with us, Timothy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,623 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.