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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
Select a rating
JENNIFER N.'s profile image
JENNIFER N. 
on Birdeye

a year ago

Thank you.  

Business response:

Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

ARTHUR P.'s profile image
ARTHUR P. 
on Birdeye

a year ago

Everyone we came in contact with were very professional, friendly, knowledgeable and went that extra mile to make us feel like we?re not just a number. We would highly recommend coming on board with PennyMac. 

Business response:

Hi Arthur - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jerri F.'s profile image
Jerri F. 
on Birdeye

a year ago

Every person I interacted with, especially Corrie and Rosario, was professional, friendly, well informed and great! 

Business response:

Hi Jerri - Your feedback is greatly appreciated. Thank you for the review. 

Carl D.'s profile image
Carl D. 
on Birdeye

a year ago

Our loan was extremely pleasant and professional at all times. She was totally committed to resolving any concern we brought forward. She also called frequently to ensure we met the closing date with excellent follow through on open items. Thanks! 

Business response:

Thank you for the positive review, Carl! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert S.'s profile image
Robert S. 
on Birdeye

a year ago

My purchase team was excellent, the assumptions office handling the sale of my old property was absolutely terrible to work with, they were, negligent, abrasive, and I did not feel like a customer when working and dealing with them.  

Business response:

Hi Robert - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Robert B.'s profile image
Robert B. 
on Birdeye

a year ago

Excellent from start to finish! 

Business response:

Hi Robert - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Gauge B.'s profile image
Gauge B. 
on Birdeye

a year ago

Sandra was very helpful and very responsive. She helped us to get everything done as quickly as possible. 

Business response:

Hi Gauge - Your feedback is greatly appreciated. Thank you for the review. 

Melissa B.'s profile image
Melissa B. 
on Birdeye

a year ago

Everyone that I worked with was very pleasant and helpful if I had questions. 

Business response:

Hi Melissa - Your feedback is greatly appreciated. Thank you for the review. 

Gauge B.'s profile image
Gauge B. 
on Birdeye

a year ago

Sandra was super responsive and very helpful. She helped us through the process so we could get everything done as soon as possible. 

Business response:

Hi Gauge - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.