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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,088 reviews
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Robert W.'s profile image
Robert W. 
on Birdeye

a year ago

It takes too long for cash out disbursements to be processed. Also Penny Mac kept asking for proof that a debt had already been paid even though I provided letter from the company, bank statements and other proof that the debt was paid, ridiculous!!! 

Rebecca C.'s profile image
Rebecca C. 
on Birdeye

a year ago

Everyone ne was great! Everything went smoothly! We are very happy and glad we went with PennyMac. 

Rosalie M.'s profile image
Rosalie M. 
on Birdeye

a year ago

doing the mortgage process on line is very difficult for the elderly or those not computer literate. Long was most patient with me and I only hope others who have my computer deficits gets a person as kind as he 

Eleanor S.'s profile image
Eleanor S. 
on Birdeye

a year ago

Great 

ANGEL P.'s profile image
ANGEL P. 
on Birdeye

a year ago

Great team  

Christopher G.'s profile image
Christopher G. 
on Birdeye

a year ago

Dakota and Amy were awesome. Thanks for all your help!  

Cynthia M.'s profile image
Cynthia M. 
on Birdeye

a year ago

Paulette Wiley was amazing, great help and knowledge. Made sure to stay in touch with me and keep me updated through text every step of the way. Thanked me for keeping her up to date and made me feel like a part of the whole process. Thank you PW  

Carrie B.'s profile image
Carrie B. 
on Birdeye

a year ago

Great 

Timothy W.'s profile image
Timothy W. 
on Birdeye

a year ago

My team was great. They took care of everything with no issues. Thank you all. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,088 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.