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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
Select a rating
Mark R.'s profile image
Mark R. 
on Birdeye

a year ago

Letisia went above and beyond every single step of the way for us! She truly is an invaluable asset not only to PennyMac but to the customers she serves. We would definitely work with her again and will recommend her to others!  

Business response:

Thank you for taking the time to share your experience with us, Mark. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

PATRICIA GARCIA G.'s profile image
PATRICIA GARCIA G. 
on Birdeye

a year ago

We were kept well informed of our loan process. All of our questions were answered promptly. Information we received was concise and very clear. Very friendly. 

Business response:

Hi Patricia - Your feedback is greatly appreciated. Thank you for the review. 

Alfred G.'s profile image
Alfred G. 
on Birdeye

a year ago

Everyone was absolutely the best!  

Business response:

Hi Alfred - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kimberly T.'s profile image
Kimberly T. 
on Birdeye

a year ago

From the beginning of the proved to the end, everyone that I spoke to was helpful and knowledgeable. I was extremely happy!  

Business response:

Hi Kimberly - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

KIMUEL B.'s profile image
KIMUEL B. 
on Birdeye

a year ago

Everything went awesome  

Business response:

Thank you for the positive review, Kimuel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michelle A.'s profile image
Michelle A. 
on Birdeye

a year ago

Very good experience. 

Business response:

Hi Michelle - Your feedback is greatly appreciated. Thank you for the review. 

Eric Diego O.'s profile image
Eric Diego O. 
on Birdeye

a year ago

Great working with all team members (Angel, Suzanne, Lien)! 

Business response:

Hi Eric - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

JACK B.'s profile image
JACK B. 
on Birdeye

a year ago

Everyone was amazing, I had a great experience with PENNYMAC 

Business response:

Hi Jack - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

LEONARDO DE S.'s profile image
LEONARDO DE S. 
on Birdeye

a year ago

George was always ahead of everything, calling me before something was going to happen. Made the process very easy.  

Business response:

Thank you for taking the time to share your experience with us, Leonardo. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.